Forward Deployed Engineering
for every business
We sit with your team, map your workflow, and ship the custom CRM and AI agents that connect your data.
AI won't replace you. The neighbor using AI will.
Three things. Done in your business, not in a slide deck.
We don't sell tools. We sit with you, write the prompts, wire the integrations, and stay until your team uses it without us.
Deploy AI agents
Multi-channel agents that read email, WeChat, SMS, and web forms — classify, summarize, and route to the right person.
Optimize workflows
We sit with your team for 90 days, map every repetitive step, and ship the microservice that takes 80% of it off their plate.
Train your team
L1/L2/L3 curriculum your staff actually finish — bilingual, scenario-first, with measurable ROI by week 4.
The Forward Deployed playbook.
Five steps. Same as Palantir and OpenAI's Applied AI team — adapted for a 5-person freight broker, a 3-location dry cleaner, a 200-client CPA firm.
- 01
Understand your business
30 min discovery call. We listen, then come to your office for 1.5 hours of workflow interviews.
- 02
Map your workflow
Information in → analysis → notifications → task assignment. We diagram every step and where time leaks out.
- 03
Find the 3 highest-ROI wins
Quick-win / mid-term / strategic. Each ranked by hours saved × hourly cost × error reduction.
- 04
Ship the prototype
4 weeks. Built on Coze / Dify / n8n / or custom — whichever scales for your data and compliance needs.
- 05
Stay for 90 days
Train your team, monitor production, fix what breaks. Then optionally stay on as a Fractional AI Officer.
The numbers behind "AI works."
Four businesses, four workflows, four real ROI stories. No PowerPoint ROI calculator — these are post-deployment measurements.
Three doors. Same playbook. Different depth.
You can hire us as teachers, as practitioners, or as the engineers in the room. Most customers start with L1 and land at L3 within a quarter.
L1 · Learn
Scenario-first workshops. Each class ends with one shipped artifact.
- 1.5–4 hour hands-on classes
- Bilingual (English + Mandarin)
- 12 SMB-owner bundles
- Free intro day available
L2 · Practice
8–16 hour deep dives by industry or by role. Bring a project, leave with a working pipeline.
- 22 verticals · 8 horizontal skills
- Small cohort (12–20 people)
- 30-day post-class group
- 1-on-1 coaching add-on
L3 · Deploy
We embed. We build. We stay. Forward Deployed Engineering — diagnostic → PoC → production → coaching.
- 1-week ROI diagnostic ($2,499)
- 4-week proof of concept
- 12-week production deployment
- Monthly Fractional AI Officer
We replaced 8 of our own jobs with AI. Now we're scaling the playbook.
Runook was founded by engineers and operators who shipped AI systems in production before selling FDE services to anyone else. We didn't learn FDE from a textbook. We've been doing it on ourselves.
Wall Street has Palantir. Fortune 500 has OpenAI's Applied AI team. Every other business in America has been priced out. That ends now.